Are you shopping for your dream car or simply need to get your vehicle in for service? It’s important to find the right dealership and research is an essential way to do so. At Classic Chariots one of the most common ways we receive new customers is through word of mouth. Here you can see what our customers have to say about our shopping process from these reviews and testimonials. We hope you will consider leaving a review of your own once you have been in to see us too!
4.9 out of 5 stars
We looked all over San Diego for two 15 passenger Transit vans and no one had the inventory and prices to match Classic Chariots. Alex was a great representative of the company's genuine concern for potential customers. He took me on multiple test drives and was incredibly patient with me and my many questions. Ultimately, they gave us a great deal on two beautiful vans and we are very grateful. Don't spend more for worse service, give Classic Chariots a shot to impress you. You won't regret it.
I went here because they have a good selection of vans. Eddie was very helpful. I would recommend this place for sure!
Classic Chariots is great. I was looking to offload my truck rather quickly after I was given a new company car. I didn't want to go through the hassle of selling to a private seller so I submitted some info online to get some quotes. Had several companies respond immediately and made appointments to talk to them all same day. I went to Classic Chariots first and had the pleasure of working with Kay, who is great. She helped me out and tried to get me to forgo the other appointments, which I appreciated as a fellow sales person, but I told her I'm a man of my word and wanted to go meet the others. She respected that and said that all she asked of me was to give them a chance to beat any other offers. I obliged and went along with my day. After dealing with my other, less than professional appointments, I went back to Kay as I said I would and we sat down and began the process. She even brought the owner in and out to help who was also tremendously accommodating and genuine. At the end of it all they thoroughly explained why they offered what they did, and they ended up beating every other offer I received with what I viewed as a fair price. Kay then walked me though the process of signing everything over and called my bank to get that transfer process underway as well. All in all it was a great and easy experience. Exactly what I was looking for. I will definitely be returning here in the future for any of my used car buying/selling needs.... More
I recently purchased my first car (through a dealership) at Classic Chariots. It was my first stop in my search for a new car, and I didn't expect to walk away with what I was looking for. Armani helped me, actually pointing out the car I ended up buying, based on my budget and preferences. He went above and beyond in providing excellent customer service. He went the extra mile, had a keen attention to detail. I am very pleased with my Toyota Matrix. Big thanks to Armani and the rest of the Chariot team.... More
Purchase my first car with Classic Chariots. For a first time buyer I went in and bought a used toyota camry for a good price, Sean and Tino were patient and worked with me through the process. I highly recommend this place as your choice for buying a good used car. Overall good customer service.
These guys work hard. I always demand a lot of things for a deal. They spent hours trying to get a bank the APR I want. Thank you Kay Gstrein and Ed.
Finally got our truck! Thanks to Alex Lara. Wonderful service and good vibes in the office.
Just purchased my third vehicle from them. Kay; the whole team are great. The service department and owner really take good care of me and my family. Going back today for car number 4. I know I will be taken care of. They always make sure I have what I need with each vehicle and make the registration of each one a breeze.
1. They have a wide selection of quality vehicles2. They give you actual numbers on paper3. I spent half a day scouring various internet sites to make sure I was getting the best deal4. Comparing my experience at Nissan Irvine to my experience at Classic Chariots5. Alex, Jack and everyone else at CC were always warm, courteous, non-pressuring and accommodating and treated me like a VIP6. I'm thrilled with my decision and my Murano so far7. Comparing "used" vs "certified" and the optional warranty upgrades8. I'm impressed with Classic Chariot's business model9. I have already described my great experience to several people and recommend them without hesitation.1. After searching Kelly Blue Book, Autotrader and CC's own website, I found 4 AWD vehicles that I wanted to check out at CC (Nissan Murano 2016, Hyundai Santa Fe Sport 2017, Subaru Outback, and Toyota Venza). 2. I really liked the first two, and they both had different selling points, so I asked for a sales proposal on each. Alex and Jack helped me with that and I got actual numbers on paper, which reflected the prices on the website and all additional fees (title, smog, window VIN etching, etc.). They looked fair, and there was no pressure to buy on the spot.3. The next day I spent half a day scouring the internet and found 4 more vehicles worth investigating. Nissan Irvine had 2 black Muranos. One was a '17 with the same # of miles (~45K) as the one at CC, priced $4K higher. The other was a '16 with half the miles (~22K) but with a somewhat shady CarFax report offered at $3K higher. There was a red '16 at Enterprise Sales El Cajon that was comparable on paper and price to the one at CC, but I preferred black. All other '16-'17 AWD Muranos in the area were at least 6K higher, likely since "my top 3" were previous rental vehicles (you can see this on the CarFax report). I found a '17 Santa Fe Sport AWD near Hemet with significantly fewer miles and a slightly higher price tag than the one at CC (both of these SFS were former rentals), and a Nissan Rogue AWD, which I hadn't gotten to drive yet, at Nissan SJC. Shortly after I set out to see these 4 SUVs, I got a call that the SFS in Hemet had just sold. 4. @ Nissan, I drove both of the Muranos and they handled, felt and sounded great, just like the one at CC. They were in similar shape, minus a dent and a scratch. They were the SE rather than S model. The SE has added lumbar support, a navigation system and a USB port for the backseat passengers (to me, not features worth a +$3K sticker price). I learned some things about the Murano there, including that it was the first vehicle to come out with continuous automatic transmission in 2003 so it accelerates smoothly. Also that there is a trick to reclining the back seats (pull a strap). I wanted realistic cost numbers, and wanted the prices to come down a lot. They were friendly but pushy, and wouldn't give me bottom line numbers unless they were going to "earn my business" on the spot. No itemized proposal like those from CC just "add ~10% above the sticker price for tax, title, etc." One salesman said I wouldn't be happy with the Rogue (much less horsepower than the Murano), so I decided to skip that drive. I got back to CC and drove the SFS AWD. As I drove it, the dash which I had originally liked as well as the power and smoothness now seemed to pale in comparison to the Murano, so Alex and I took one more quick drive in the Murano. This time the Murano had significantly less "cleaning chemicals" smell than I remembered from the previous day, which had been one of my primary concerns about it, since I'm very sensitive to smells, and I decided to buy it on the spot. 5/6. Though they worked pretty hard for my business, Alex, Jack and everyone else at CC were always warm, courteous, non-pressuring and accommodating and treated me like a VIP. Jack went the extra mile to make sure I was 100% thrilled with my car, including fixing the dent. I've driven her around town for about a week and took a day trip with both straight and curvy hills and 1.5-2 hours consecutive driving each way and I'm thrilled with my decision and my Murano so far. Everything (A/C, bluetooth, CD, etc) works! 7. Only a Nissan dealership can offer a "Certified" label, which includes the option to upgrade the remaining transmission warranty (which can be found on the CarFax report and was 5 years/100K miles from the time the car was first/initially purchased, in my case) to cover any major expenses. Certified means a 160 point inspection and a stricter-than-mandated criteria for tires and brake pads. CC does an 80 point inspection and my Murano from CC came with 4 brand new tires. I am very happy about CC's optional 3 year/36K mile (starting the day I bought it) extended warranty, which also covers any major expenses and allows you to go to any dealership or mechanic, and is cheaper than Nissan's warranty to boot!... More
a place selling used cars with uber corny commercials and a gazillion four and five star reviews ? really ??? yeah, really.my wife is from the RICH DAD, POOR DAD school of car buying (rich people buy stuff that goes up in value, poor people buy stuff that goes down in value -- if you don't intuitively understand that, pick up a cheap, previously owned copy on AMAZON. it will be a life-changing investment) but it was time to trade in the "beast" (her 2001 FORD EXPEDITION) for a "new" (minus a couple years deprecation) set of wheels. when she told me after asking our mechanic (WILL @ DAVE's AUTOMOTIVE in CARLSBAD) for make and model recommendations (she's still going SUV so there's room to haul kids and dogs) and shopping CAR FAX, CRAIG's LIST, etc. she got serious about a vehicle at CLASSIC CHARIOTS. i wasn't sure how to react when she told me. should i be chagrinned, horrified or skip the knee-jerk reactions and go straight to wondering if alien pod people had stolen my wife ...but, as is so often the case, i was wrong. working with our sales associate ARMANI was the perfect car buying experience start to finish. from now on when i cruise by on 78 rather than turning up my nose and quietly re-cycling all the classic used-car-salesman jokes in my vast repertoire, i might just smile and wave.... More