Are you shopping for your dream car or simply need to get your vehicle in for service? It’s important to find the right dealership and research is an essential way to do so. At Classic Chariots one of the most common ways we receive new customers is through word of mouth. Here you can see what our customers have to say about our shopping process from these reviews and testimonials. We hope you will consider leaving a review of your own once you have been in to see us too!
4.9 out of 5 stars
My husband was on the hunt for the best surfer fan he could find, and what he wanted was a Ford Transit. He likes to keep his surfboards in the back of the van he drives, along with all his gear. He spoke with someone on the phone at Classic Chariots, and when we drove into Vista to the Classic Chariots Dealership, Jack Williams was there to help. We looked at several big vans, and found a real winner. Jack was very professional, and we could tell he truly loved his job. He was very knowledgeable about the products on the lot, and he answered all of our questions on the spot. He showed us the Emerald Service Shop where we could service our Ford in the future, and he was genuinely proud of his dealership. We loved sensing his pride in his work, and enjoyed his personality. We ended up buying a 2016 Ford Transit van, with tinted windows and Bluetooth. This van had low miles; 31K, and we purchased the extended warranty on it; (3 years, 36,000 miles.) It was a killer deal! <br><br> Overall, the experience exceeded our expectations. My husband is delighted with his new van, and buying a pre-owned vehicle is a great way to save lots of dough! If we bought a brand new Ford Transit, it would have cost us DOUBLE what we paid for the '16. No joke!<br>The whole deal at Classic Chariots only took us about 3 hours, which also included a dash to our bank to get the cashier's check. We paid cash for the car.<br><br>We will give Classic Chariots our business for all future car purchases. The owner strongly insists on only buying solid, reliable, good cars with no wrecks, no problems on them. They have a lot full of really cool cars, and lots of transit vans are parked in the lot across the street. I saw many cargo type vans and people mover vans. There were some hot looking Mustangs, BMWs, and lots of nice, newer vehicles. (They are used cars, please remember!) The dealership has a lot of great plans for expansion in the future, and it was neat to see that Jack was very excited about how well his business is doing. My hubby met the owner, who is keen to introduce himself to everyone who comes into the lot. This guy's got a great business model; he wants to sell quality cars, and he wants every customer to feel valued. Here's a fact to get your motor running over to Classic Chariots; they sell 250 + used cars per month over here!<br>LOTS of happy customers, including my surfing hubby and me.<br><br>Give Classic Chariots a try! It's been around since 1892, and they're going to be around for a long time to come!... More
I recently was helping my boyfriend search for a new truck, he knew exactly what he wanted and was pre-approved for a loan through a credit union. We both were looking forward to shopping, but new what a headache it always is once its time to "crunch numbers" with the sales representatives. We had been to 4 dealerships in one day, and Classic Chariots was our last stop. They had the right truck, year, color etc. but we were still skeptical, as the last few dealerships were very pushy. We live in East County, SD so before we drove the 45 mins to Vista to look in person, we texted a rep, like it says to do on the website. Kay is the one who responded and answered a few questions straight to the point. We decided to go to this one last dealership before calling it quits until the next weekend. When we arrived, Kay was out front helping other customers and she greeted us and remembered our convo right away. She showed us the truck, showed us the minor cosmetic problems and let us test drive it. We then went to tackle "crunching numbers" and she broke everything down for us. She did mention running his credit and applying to their financing options, but once we informed her we had that handled, she did not push it which was relieving for me. While we thought and decided what to do, the manager came out to answer any other questions. <br>We decided to pull the trigger, and everything after was smooth sailing. Kay even referred an insurance agent that helped us with a particular situation and got us a great deal. The entire checkout process took about 15 minutes tops and we drove away happy with our purchase! Thank you to Kay and the team at Chariots for not pushing the sale and making a very long day even harder. Car shopping is not easy, but if you find the right place to buy from, and you feel that you can trust them, it helps a ton!... More
This is my second used car from Classic Chariots and the experience was even better the second time around, from my initial contact via their web site - Thanks Kay! - to the ease of the whole process of trading in my car and the financial - Big Thank You to Jack Williams. I will be back when it is time for another car.
It was my first time ever purchasing my own car. I had minimal to no credit but San Diego credit union told me about this place and said that they really know how to work with first time buyers ( at this point 2 other banks had already declined me ) So me and my dad went down there around 6 that night to scope out some cars in hopes that we might find one I liked. Our salesman bob from the Getco was very nice and informative and helpful in helping guide us into the type of car I was looking for. I saw two cars on the lot that weren't priced yet and asked if he could give me a call when they were. Bob was very thorough and made sure to give me a call as soon as those cars were ready to be test driven. I had my eye on a Honda or a Toyota Corolla. & throughout both the test drives and just speaking to bob he was very helpful in paying attention and caring about what I wanted in a car. Once I finally settled on the Toyota we went in and started talking to try and buy the car. My nightmare had happened again I was unfortunately declined by there banks due to such small credit and my paycheck being that I'm a server didn't seem to add up. After being very upset and their finance manager speaking to Us and letting us know why, we left. Not even 10 mins later bob called me and told me they found a bank that could finance me! I was beyond happy, we went back and they did such a fantastic job making sure that this deal went through and I got the car I so desperately wanted! Bob, frank and one of their other managers were so respectful and really made the experience amazing and special for me since I was a brand new buyer purchasing my own car! I Just wanted to say THANK YOU for the hard work and determination you guys had to get me in my 2015 Toyota Corolla! I love it and I'm so happy I chose to buy my first car from you guys. To any future buyers, Don't listen to any other reviews you see on here that are less than 5 stars! They really put in the work and care about there customers! I still get emails letting me know they appreciate my business and to let me know when my car is due for a service! They really know what they're doing here! Thanks again Bob and everyone that worked with us that day. Loving my sweet new ride!... More
I've driven by this dealer so many times and never gave them a second glance. I am fairly skeptical going with any used dealer based on a couple bad experiences. However, we found a car online that they had advertised and the price, model, color, features, etc. seemed to be a great match for our son. My husband and son went down and took an initial look of the car and were very interested. We compared similar vehicles online and with other larger dealers and decided to negotiate with this one. Start to finish, they were great. Very personable, professional, and made every attempt to have us leave satisfied. They were patient while we secured alternate financing, took care of all DMV requirements, and fixed the tiny cosmetic flaws without question. I would definitely suggest taking a look at them. Although they don't have a large inventory, they have a good variety at different price points and must put a lot of time into only putting good value, reliable makes/models on their lot. It was also took MUCH less time from start to finish with them than I have ever experienced in the past.... More
I purchased for vehicles for a business and worked with Kay. I also had a chance to meet and work with Mehdi. The service was fast and responsive. The paperwork for the vehicles was completed very quickly. They worked on providing me a fair price on some really nice vehicles. I highly recommend them and I will be returning the next time I need more vehicles.
Very friendly salesmen. I felt like we were friends from the get go. They made the test drive fun! Their selection was high quality and great :)
Been shopping for a Ford Transit for months and found some amazing options here via Carguru. Jack was super kind and very accommodating to all my questions when I called in to inquire about the specs of the vehicle.Drove down an hour and fifteen from Orange County and the Transit ran great. Trevor, Jack and Sean worked with my down payment and financing consistently to get me the lowest interest and lowest payment possible. Shout out to the amazing staff here, will definitely come back the nexttime I'm needing a van like this!... More
great service, works great with military made the process easy and simple, set me up with a great truck at a reasonable price, easy to get along with the sales reps
I recently purchased a 2017 Jeep Patriot from Classic Chariots and specifically Jack Williams and it was the best car buying experience possible. Jack and his team had A+ customer service from our first meeting, all the way through. Multiple times Jack and his team went above and beyond to ensure my buying experience was nothing less than phenomenal. For example, the car I was interested in which I saw on their online site was getting it's routine 70 point inspection at the their shop and because I wanted to see the car before I buy it, they went straight to the shop and pulled it and then brought it to the dealership so I can see the car in person. AMAZING!Second example, when I bought the car I had the car lending approval through Bank of America, but a week later the bank made an error that terminated the loan, so I called Jack immediately and within minutes he had my auto loan approved through the Classics Chariots online site by one of their top lenders! And what was truly spectacular customer service, because I was at work 25 miles away, Jack personally drove all the way to my work for me to complete the auto loan.Third example, when I was looking at the car I noticed two tiny dents from the previous owner and before I said anything, Jack offered to fix it for me. Now this was already great customer service to offer this before I even asked, but what makes Jack truly outstanding is he had the dent repair tech come to my home and fix the dents so I didn't need to even leave my home!!The purpose of this review is to not only recognize and commend the STELLAR team at Classic Chariots but to implore anyone reading this review to buy a car from this dealership when you have a car buying need, and to convince your friends and family to buy from here as well. I went to three other dealerships in the San Diego County that same week that sold jeeps but eventually walked out feeling utterly disappointedly by the lack of genuine customer service, I felt like a transaction to them and not a person. Not Jack and his team at Classic Chariots, the price was much better than any other dealership anywhere, and he called and text me throughout and after the car buying process just to ensure I was happy. It was truly the best car buying experience possible and all my cars in the future will be bought here as well!!!... More